Your trust is very important to us. We understand the importance of your personal information and will take corresponding security measures in accordance with laws and regulations to protect your personal information security and controllability to the best of our ability.
As a service provider (hereinafter referred to as "we"), we have formulated this Privacy Policy (hereinafter referred to as "this Policy") and remind you:
This Policy applies to your use of our products and services in any way. Before using our products or services, please be sure to carefully read and thoroughly understand this Policy, and use the relevant products or services only after confirming that you fully understand and agree to it. Once you start using our products or services, it means that you have fully understood and agreed to this Policy. If our affiliated companies' products or services use products or services provided by us but do not have a separate privacy policy, this Policy also applies to those products or services.
Unless otherwise specified by applicable laws in your region, "personal information" under this policy refers to various information recorded electronically or otherwise relating to an identified or identifiable natural person, excluding anonymized information. We will comply with this policy in using this information.
If you have any questions, comments, or suggestions regarding the content of this policy, please contact us using the contact information provided in this policy.
This Privacy Policy will help you understand the following:
I. How We Collect and Use Your Personal Information II. How We Use Cookies and Similar Technologies III. How We Share, Transfer, and Publicly Disclose Your Personal Information IV. How We Protect Your Personal Information V. How We Store Information VI. Your Right to Manage Your Information VII. How Your Personal Information Is Transferred Globally VIII. Information We May Send You IX. Information You Share X. How This Policy Is Updated XI. Scope of Application of This Policy XII. How to Contact Us
I. How We Collect and Use Your Personal Information
- In order to provide you with the basic functions of our products and services, you need to authorize us to collect and use necessary information; if you refuse to provide such necessary information, you will not be able to use our products and services normally.
- If you refuse our collection of any of your personal information, we will not be able to provide you with the complete basic service functions of this platform. In this case, we will provide you with a "Browse Only" mode to help you experience some of the platform's basic service functions before deciding to accept this privacy policy. This involves browsing some content, which generally consists of information and content generated based on other users' consent to this privacy policy.
- To provide you with extended functionality of our services and products, you may choose to authorize us to collect and use information beyond what is necessary to achieve basic functions. If you refuse to provide such information, you will not be able to use the related additional functions or achieve the intended functional effects, but this will not affect your use of the basic functions of our products and services.
- If a piece of information cannot identify you personally, either alone or in combination with other information, then that information does not constitute your personal information in the legal sense. When the information we possess can objectively identify you personally in combination with other information, even if we do not intend or cannot ultimately identify you personally by obtaining or combining any other information, this information will be processed and protected as your personal information in accordance with this policy during its use.
- The functions and services we provide are constantly being updated and developed. If a function or service collects your information that is not described below, we will separately explain the content, scope, and purpose of the information collection to you through page prompts, interactive processes, website announcements, etc.
- The information you provide may contain your sensitive personal information. Sensitive personal information is personal information that, if leaked or illegally used, could easily lead to infringement of a natural person's personal dignity or endanger their personal or property safety. This includes biometric information, religious beliefs, specific identities, medical and health information, financial account information, location tracking information, and personal information of minors under the age of fourteen. Please be cautious and attentive to sensitive personal information. You agree that we may process your sensitive personal information in accordance with the purposes and methods described in this policy.
- We highly value your data subject rights and provide you with convenient access points so you can quickly and easily withdraw your authorization to use your information, or make changes or modifications to that information.
Principles for Collecting and Using Personal Information
When collecting and using your personal information, we always adhere to and abide by the following principles: consistency of rights and responsibilities, clear purpose, choice and consent, minimum necessity, security, subject participation, and transparency.
1.2 Purpose of Our Collection and Use of Personal Information
To comply with the relevant laws and regulations, and to provide you with services and ensure the security of your account and system operation, and to optimize our service experience, we collect information that you voluntarily provide, authorize to provide, or provide at your request when registering and using our products and services, as well as information generated based on your use of our products and services, for the purposes and methods described in this policy:
1.2.1 Registration, Login, and Authentication
- When you register or log in to our products or services, you can create an account using your mobile phone number, and you can complete relevant online identity information such as avatar, nickname, and password. The collection of the aforementioned information is to help you complete account registration. You can also choose to submit your email address, gender, birthday, region, personal profile, and bind a third-party account to complete your personal information according to your needs.
- You may also register, log in, and use our products or services using third-party accounts, such as your Google or Apple account. You will authorize us to obtain your publicly available information registered on the third-party platform for binding with your company account, allowing you to directly log in and use our products and services. Unless you choose to do so or comply with relevant laws and regulations, we will not provide the aforementioned information to any third party, nor will we use it for any purpose other than this function.
- When you use facial recognition information to unlock or log in to our company account, we will request your facial unlock permission for identity verification. If you refuse to provide this permission, you will not be able to use the relevant services, but this will not affect the normal use of other functions and services.
- When you choose to log in to our company account using a verification code, we will request the use of your device's SMS sending function. Sending SMS messages may incur SMS charges, which are collected by the mobile network operator; we do not charge any SMS fees. If you refuse to send SMS messages, you will not be able to use the verification code login function, but you can still choose to use other login methods.
- Please note that if you refuse to provide any personal information, you will only be able to use the "Browse Only" or "Unavailable" mode, and we will not be able to provide you with our complete basic service functions.
1.2.2 Account Security and Identity Verification
- When you reset the mobile phone number bound to your account with our company, we will assess the security level of your account and verify your identity if necessary. If you choose facial recognition for identity verification, our company will request to use the device's camera function and collect your facial information, but we will not store your facial information. If you choose to upload your ID for identity verification, our company will request to use the device's camera function and collect your ID information. The aforementioned personal information is only used for identity verification.
- When you use account services such as password retrieval and modification, unbinding, and account cancellation, we need to verify your personal information, mainly including identity information, device information, security status, and account information. This is based on the need to protect your account security.
1.2.3 Browsing and Searching Market Information
- When you use the reminder or major event preview function of our company's market information system, we will request to use the device's calendar permission so that you can obtain relevant information in a timely manner.
- When you browse or search for market information on our website, we will collect information generated during your access and use, such as clicks, browsing, following, favorites, searches, queries, and sharing.
- To ensure that you can normally receive and use relevant market information rights and services, we will use your mobile phone number and IP address for regional or account validity identification.
- When you need more professional market information services, based on compliance requirements, you may be required to provide additional personal information such as your name, contact number, residential address and postal code, email address, occupation, position, or workplace address.
1.2.4 Account Opening and Investment
- When you access the brokerage account opening function through our company's account, we will request access to your device's camera and microphone. If you refuse to provide camera and microphone access, the account opening process will not be completed normally.
- You may choose to have the corresponding brokerage directly collect the personal information required for account opening from you. According to relevant securities laws and regulations and brokerage account opening rules, such information includes photos of the front and back of your ID document, a passport photo, a video proving your real-name account opening and intention to open an account, as well as your mailing address, your workplace, and your job title.
1.2.5 Community Interaction
- When you use the profile picture editing function of our account and post comments or photos, we may request camera or photo permissions depending on the method you choose.
- When you choose to use the online customer service function, we will request the use of the device's microphone permission during communication.
1.2.6 User Service
If you contact our customer service, we may need you to provide necessary personal information for identity verification to ensure your account security. We may also save your contact information, your communication records and content with us, and other necessary information to provide and record customer service.
1.2.7 Secure Operation
To ensure your normal use of our services, the security of your account, and to identify abnormal account status, we will collect log information generated during your use of our services and associate this information.
II. How We Use Cookies and Similar Technologies
2.1 Cookies
To provide you with a more convenient access experience, when you use our products or services, we may collect and store relevant data about your access to our services using various technologies. These data files may be cookies, Flash cookies, or other local storage provided by your browser or associated applications. We will not use cookies for any purpose other than those described in this policy.
2.2 Web Beacons and Pixel Tags
In addition to cookies, we may also use other similar technologies on our website, such as web beacons and pixel tags. If you click on certain links in our emails, we may track that click to help us understand your product or service preferences and improve customer service.
2.3 Do Not Track
Many web browsers have a Do Not Track feature. If your browser has Do Not Track enabled, we will respect your choice.
III. How We Share, Transfer, and Publicly Disclose Your Personal Information
3.1 Sharing
Unless otherwise stated below or you consent to us sharing your personal information with third parties, we will not transfer your personal information to third parties. If a third party undergoes a merger, acquisition, reorganization, or sale, or for legal or other reasons, we will transfer your information to such entities to continue providing services to you.
We will only share your information with selected third parties when reasonably necessary, including our affiliates, service providers, advertising partners, and government, regulatory, judicial, or law enforcement authorities where required by law.
3.1.1 Our Affiliates
Your personal information may be shared with our subsidiaries and affiliates, who may only use your personal information in accordance with this Privacy Policy.
3.1.2 Service Providers
Some of our services will be provided by service providers solely for the purposes stated in this policy, which may include website hosting, data analytics, payment facilitation, information technology and related infrastructure provision, customer service, email delivery, advertising support, and mailing services.
When you use third-party services, we may receive your personal information from such third-party service providers and/or share your personal information with such third-party service providers, including third-party account login and third-party SDK capabilities.
3.1.3 Advertising Partners
We may share reports about trends and advertising effectiveness with advertising partners to help them better understand their audiences. We do not share your personal identifiers such as your name or email address unless you permit us to do so.
3.1.4 Government, Public Sector, Regulatory, Judicial, and Law Enforcement Authorities
In some circumstances, we are legally required to disclose your information, including to comply with legal obligations, enforce our terms, handle safety or fraud matters, or address emergencies involving death, serious bodily injury, or harm to children.
3.2 Transfer
Except in the circumstances permitted by law or with your explicit consent, we will not proactively transfer your personal information to third parties.
3.3 Public Disclosure
We will only publicly disclose your personal information where you have given explicit consent or where required by applicable laws, regulations, judicial decisions, or lawful governmental requests.
3.4 Exceptions Requiring No Prior Authorization
Under applicable law, prior authorization may not be required in certain situations, such as matters related to national security, public safety, public health, criminal investigation, protection of vital interests, information you have voluntarily made public, or information collected from lawful public disclosures.
IV. How We Protect Your Personal Information
We will take a variety of preventive measures to protect your personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. We maintain strict information security rules and processes and have dedicated security personnel internally to implement these measures.
We will retain your personal information only for the period necessary to achieve the purposes described in this policy, unless a longer retention period is required or permitted by law.
V. How We Store Information
We will store personal information collected within New Zealand inside New Zealand in accordance with applicable laws and regulations, and we will keep such information strictly confidential. Where cross-border transfer is required, we will comply with applicable laws and regulatory requirements and take effective measures to protect your information.
VI. Your Right to Manage Your Information
During your use of our services, we provide corresponding operational settings so that you can more conveniently access, correct, and delete your personal information, withdraw consent to the use of your information, and cancel your account.
VII. How Your Personal Information Is Transferred Globally
In principle, the personal information we collect and generate within New Zealand will be stored within New Zealand, except where cross-border transfer is permitted by applicable law. Because we provide products or services through global resources and servers, your personal information may, with your authorization and consent, be transferred to or accessed from jurisdictions outside your country or region.
VIII. Information We May Send You
When you use our services, we may send you emails, text messages, information updates, or push notifications. You can unsubscribe on your device according to our instructions. We may also send you service-related announcements when necessary.
IX. Information You Share
You may share your relevant information with your friends, family, and other users through our services, for example, text and photos that you publicly share in comments. You can control the scope of the information you share through privacy settings.
X. How This Policy Is Updated
We will update this policy in a timely manner in accordance with legal requirements, business changes, or other necessary circumstances. Without your explicit consent, we will not reduce your rights under this policy.
XI. Scope of Application of This Policy
Except for services for which we expressly state that another separate privacy policy or terms apply, this policy applies to all services provided by our company.
XII. How to Contact Us
If you have any questions, comments, or suggestions regarding this policy or data processing, you can contact us by phone or email.